Help Center
Jamble Community
Frequent questions
⁉️ GENERAL
🧾Who pays for shipping ?
👚 What can I buy/sell on Jamble?
🎁 How do Live Giveaways work?
Tune in for your chance to win cool prizes!
💳 Where do I add/update my payment info?
✏️ I made a mistake when filling in my profile!
🗒 How to update my email address/telephone number/home address
🛒 FOR BUYERS
⁉️ The item I received is not what I expected
🗣Who do I contact if there's a problem with my order?
❌ I want to cancel my order
🚧 I accidentally bid on an item, what should I do?
🏆Where can I see how many credits I have?
🚛 I haven't received the item I purchased less than a week ago.
🪙 Where on Jamble can I use my credits?
🎫 How to redeem a referral code?
🪄 How to redeem a special code?
🔧 My payment didn’t go through?
↩️ How long does it take to be refunded?
⏳ How to track an order?
👋 FOR SELLERS
⏰ How long does it take to be approved to be a live seller?
⏱ How long do I have to ship my items after my live show?
🕰How much time will it take to receive payment?
⏲ An item has been delivered but I still haven’t been paid
🔖 Where can I find the label to ship the items?
👥 How to get more people to join my live?
🎟 How to generate a referral code?
☎️ Who do I contact if there's a problem with my order?
📌 Why has my listing/live show been deleted?
📦 I don’t want to use USPS to send my order
🌴 I’m leaving for a while, how to turn the Vacation Mode on?